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At 995b, your information — including how you access the platform, your wallet activity with Rocket and Upay, and your session history — is handled under this policy. Access to our platform depends on your local law and eligible regions.
This policy describes how 995b collects, uses and retains information when you create an account, fund your wallet, or interact with our platform. When you deposit via Rocket or Upay, transaction references are recorded in your account history — this is standard for any mobile wallet interaction and helps us resolve disputes or verify activity on request. We collect the information you provide during registration, the device and browser details your session sends automatically, and records of account actions such as deposits, withdrawals and support contacts. We do not sell your personal data to third parties. Data we hold is used to operate your account, respond to support requests and meet obligations that apply in the regions where our platform is available. Because access to 995b depends on your local law and eligible regions, the specific legal framework governing your data may vary. If you have questions about how a particular data type is handled, the support routes listed on this page are the right place to start. We keep this policy current; material changes will be reflected here with a revised date at the top of the page.
Not every service you reach from 995b falls under this policy. Understanding the boundary helps you know where to direct questions about your data.
Everything tied to your 995b account — registration details, login history, wallet balance records and session activity — falls fully within this policy. You can request a review of this data through our support channel.
Deposit and withdrawal references processed through Rocket or Upay are recorded in your account. The payment rail itself is operated by the wallet provider; their own privacy terms govern data held on their side.
Pages, game lobbies and promotional notices you browse on 995b are covered here. We log which sections you visit to improve navigation, but we do not build individual behavioural profiles for sale.
Links or embedded tools that take you outside 995b — including payment provider pages or external support platforms — are governed by those providers' own policies, not ours. We have no control over data collected there.
You have concrete options when it comes to the data 995b holds on your account. You can ask us to show you what personal information is recorded against your account — this includes registration details, wallet references and support history. If any detail is incorrect, such as a contact address or account name, you can request a correction through the support channel and we will update it once identity is confirmed. If you want to close your account and ask about data retention after closure, that request can also be raised with support. We aim to respond to data-related requests within a reasonable timeframe; the exact window depends on the nature of the request and the verification steps required. Availability of these rights may depend on the laws that apply in your region.
Contact support to request a summary of the personal data held on your account, including registration fields and transaction references linked to Rocket or Upay deposits.
If your registered contact information is wrong, raise a correction request via live chat or email. We will verify your identity before making changes.
Want to know how long we keep your data after account closure? Submit the question through our support route and we will explain the retention period that applies to your account type.
Any question about how a specific data type is handled — device logs, wallet references, session records — can be directed to our support team. We will respond with the relevant policy detail.
If you have a question about your data or want to exercise any of the rights described above, use the contact routes published on the 995b site. We do not operate undisclosed channels.
Open the chat widget on any page of the 995b site to reach the support team directly. Use this route for urgent data or account questions.
Send your data request or policy question to the support email address listed in the Contact section of the site. Include your registered account details so we can locate your record.
The Help section of your signed-in account area contains published policy documents and a form for submitting formal data requests. Check there first for answers to common questions.
We apply standard security measures to the data held on your 995b account and keep this policy updated when our practices change.
Account data is stored on secured infrastructure. We limit access to personal records to the operational functions that require it — account management, support resolution and fraud prevention. We do not share your data with advertisers.
We use cookies to keep your session active and to understand how the lobby is navigated. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the site functions on your device.
We retain account data for as long as your account is active and for a period after closure as required by the obligations that apply in your eligible region. You can ask about the specific retention window through our support route.
To update, correct or request deletion of your personal data, contact us via live chat or the support email on the site. We will confirm your identity before processing any change to your account record.
Answers to the questions we hear most often about how 995b handles your data.
We collect the details you enter during registration — name, contact address and any verification information required — along with device and browser data your session sends automatically. Wallet references from Rocket or Upay deposits are also recorded in your account history.
Yes. Contact our support team via live chat or the support email listed on the site and ask for a data summary. We will verify your identity and provide the relevant account records within a reasonable timeframe.
We do not sell your personal data. Data may be shared only where required to operate your account — for example, a transaction reference passed to a wallet provider like Rocket or Upay — or where we are obliged to do so under the laws of your eligible region.
Cookies keep your session active and help us understand how the lobby is used so we can improve navigation. You can adjust cookie settings in your browser at any time. Some site functions, including staying signed in, may not work correctly if certain cookies are disabled.
Retention periods after account closure depend on the obligations that apply in your eligible region. Contact support to ask about the specific window that applies to your account type and we will give you the relevant detail.
Raise a correction request through live chat or the support email on the site. Include your registered account details and describe what needs to change. We will confirm your identity before updating any record.